Skip to content

Terms and conditions

Last updated: October 2026

These terms apply to the use of the www.brospizza.be website and to online orders placed with F.A.N. Group srl.

1. Who we are

F.A.N. Group srl — Av. de la Couronne 431, 1050 Ixelles — VAT BE0794899558 — info@brospizza.be · +32 490 21 18 96.

2. Orders

Online orders are for takeaway: you choose a pickup time among the available slots.

Your order is confirmed by email. We may refuse or cancel an order if an item is out of stock or in case of force majeure; you will be informed and, if you have already paid, fully refunded.

3. Prices and payment

Prices are shown in euros, VAT included. The price applied is the one displayed when you order.

Depending on the options offered, payment is made online by card (via Stripe) or at the restaurant when you pick up.

4. Pickup

Orders are collected at the restaurant at the chosen time. An order not collected on the same day cannot be kept and remains payable.

5. Right of withdrawal

Under the Belgian Code of Economic Law (art. VI.53, 4°), the right of withdrawal does not apply to food that can deteriorate quickly. To cancel an order, contact us as soon as possible: we'll do our best if preparation has not started.

6. Allergens

Our dishes may contain or have been in contact with allergens (gluten, milk, eggs, nuts, etc.). Information is available on request at the restaurant or by phone before ordering.

7. Complaints

A problem with your order? Write to info@brospizza.be or call +32 490 21 18 96: we always look for a solution.

8. Intellectual property

The texts, photos, logos and graphics of the site belong to F.A.N. Group srl and may not be reused without permission.

9. Governing law

These terms are governed by Belgian law. In the event of a dispute, and failing an amicable solution, the courts of Brussels have jurisdiction, without prejudice to mandatory consumer protection rules.